Receptionist, Certificate

Receptionists enjoy contact with the public in many settings. Students who complete this program find employment opportunities in professional offices, business organizations, and government agencies. 

Required Courses

BOT* 122 Office Writing Procedures 3
BOT* 111 Keyboarding for Information Processing I 3
BOT* 164 Office Accounting 3
COM* 173 Public Speaking  3
      Subtotal: 12
BOT* 112 Keyboarding for Information Processing II 3
BOT* 137 Microsoft Word for Windows 3
BOT* 230 Microsoft Office Suite Applications 3
BOT* 251 Administrative Office Procedures   3
      Subtotal: 12
       Total Credits Required: 24

Learning Outcomes

Upon successful completion of all Receptionist certificate program requirements, graduates will

1. Demonstrate speed and accuracy in keyboarding skills.
2. Greet office visitors in a professional manner.
3. Demonstrate professional telephone techniques.
4. Use word processing software effectively in the preparation of documents.

Source: 2008-2009 Course Catalog

Last Update: October 08 2010
For Additional Information, Contact: 860-512-2623